Embracing Sustainability: The Hidden Power of Ice Vending Machines in the HoReCa Sector
It’s no surprise that the hotel, restaurant, and catering sector (HoReCa) collectively generates an awful lot of carbon emissions. And yet the sector has been slow to respond to environmental pressures. Studies indicate that the industry ...
Optimize Local SEO for Your Restaurant
When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. What Is Local SEO Local Search is a search format where Google's algorithms rely on...
How AI and Gig Workers Will Improve Customer Service for Restaurants
The past few years have undeniably changed the restaurant industry in more ways than one could imagine. Especially during the pandemic, restaurants have grappled with unexpected challenges, particularly in maintaining exceptional customer service ami...
AI Is Revolutionizing the Food Industry
To say that AI has impacted every single aspect of human life would be an understatement. Industries ranging from banking to healthcare have integrated one or more AI tools in their operations. However, the impact that AI is already having on the foo...
Is Your Restaurant AI the Real Deal? Here Are Five Questions to Ask Vendors
The restaurant industry is undergoing a technology renaissance. Everywhere you care to look, AI and automation can be found taking on critical roles and supporting restaurants, bars, cafes, and coffee shops still battling against labor shortages and ...
Untapping the Potential of Franchising (Podcast)
In this episode of The Main Course, MRM Executive Editor Barbara Castiglia interviews Tarji Carter, Founder and President of The Franchise Player. Castiglia and Tarji discuss the following during their conversation: The increasing...
Three Things Your POS Can't Do if You Lose Internet
Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. That system needs access to the internet in order to keep functioning. But what happens when your restaurant suffer...
Elevating Guest Experience: Mastering Phone Etiquette for Restaurant Staff
Surprisingly, phone calls are often the lifeblood of every restaurant, regardless of size or cuisine; the hospitality industry is, after all, all about human interaction. Potential customers will want to know what today’s special is, if there a...
The September Effect: How Changes in Weather Impact Commercial Ice Machines
As the summer season transitions into fall, businesses that rely on commercial ice machines may notice a phenomenon known as the "September Effect." This term refers to the impact that changing weather conditions, specifically in September, c...
Why Manual Workforce Management Processes Should be a Thing of the Past for Restaurant Owners
Scheduling employees is one of the most time-intensive tasks for restaurant managers. They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on ...
